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Case study · App

Job software for mobile tyre fitters.

Customers message a mobile tyre fitter on WhatsApp. TyreStack turns the message into a job, prices and sends the quote, books it onto the right van and shows the fitter where to go.

What is in it

  • WhatsApp
  • Quotes
  • Van schedule
  • Fitter’s phone
  • Website

The brief

A fitter’s day runs on WhatsApp, a diary and a price list. Every enquiry has to become a job, a price and a place in a van’s day, without being typed in twice.

What we built

  1. The office desk

    Every job, every van and every conversation on one screen, with the day laid out on a timeline.

    On a computer

    TyreStack’s desk with sample data: the day’s schedule for six fitters and their vans on a timeline, jobs waiting to be placed along the top, and a customer’s WhatsApp conversation on the right.
    TyreStack’s desk with sample data: the day’s schedule for six fitters and their vans on a timeline, jobs waiting to be placed along the top, and a customer’s WhatsApp conversation on the right.
  2. WhatsApp inside the job

    The customer’s messages sit beside the job they belong to, with the tyre size and place read from the chat.

    On a computer

    TyreStack’s jobs list with sample data: enquiries, quoted and booked jobs by stage, one quoted job opened to show tyre size, quantity, vehicle and location, and the customer’s WhatsApp chat with the quote reply on the right.
    TyreStack’s jobs list with sample data: enquiries, quoted and booked jobs by stage, one quoted job opened to show tyre size, quantity, vehicle and location, and the customer’s WhatsApp chat with the quote reply on the right.
  3. A quote, drafted

    Three options priced from stock, a repair add-on when it is needed, and a message to check and send.

    On a computer

    TyreStack’s quote builder with sample data: three options, Economy £90, Mid-range £120 and Premium £165, a puncture-repair add-on, and the message that will be sent, ready to edit.
    TyreStack’s quote builder with sample data: three options, Economy £90, Mid-range £120 and Premium £165, a puncture-repair add-on, and the message that will be sent, ready to edit.
  4. The day on a map

    Every van and its jobs on one map, with the depot and the supplier’s counter marked.

    On a computer

    TyreStack’s map with sample data: six fitters’ vans and their numbered jobs along the Northumberland coast, with the depot and a trade counter marked.
    TyreStack’s map with sample data: six fitters’ vans and their numbered jobs along the Northumberland coast, with the depot and a trade counter marked.
  5. The fitter’s phone

    Jobs waiting to be placed and one fitter’s day, with a slot booked in a tap.

    On a phone

    TyreStack on a phone, with sample data: Tuesday 6 October with five jobs waiting to be placed, one fitter’s day on a timeline, and a selected job with Book and Other times.
  6. A website for the fitter

    The fitter’s own site: a tyre-size check, a call button and WhatsApp, with enquiries traced to their page.

    On a computer

    A fitter’s website built on the TyreStack template, sample content: New tyres fitted where you are parked, with a tyre-size check by registration and call and WhatsApp buttons.
    A fitter’s website built on the TyreStack template, sample content: New tyres fitted where you are parked, with a tyre-size check by registration and call and WhatsApp buttons.

What it does now

What we can build for you

Run a mobile or field-service business?

  • Enquiries that arrive on WhatsApp become booked jobs without anyone re-typing them.
  • A schedule that fits your vehicles, your people and your area, on a computer and on a phone.
  • Quotes and replies drafted for you to check and send.